Privacy Policy

Our commitment

This policy applies to personal information collected through this website and through enquiries made to Rugs De Indiska Pvt. Ltd. By using the website or submitting information, you acknowledge the practices described below.

Information we collect

We collect information you choose to provide, including your name, email address, telephone number, location, project details, design preferences, messages, and newsletter subscription details.

Our hosting and security providers may also process technical information such as IP address, browser type, device information, referring pages, requested URLs, and access timestamps. We do not intentionally collect payment-card information through this website.

How we use information

We use information to respond to enquiries, prepare and discuss commissions, provide requested updates, operate and secure the website, maintain business records, improve our services, and comply with applicable legal obligations.

Marketing messages are sent where you have requested them or where otherwise permitted by law. You may unsubscribe at any time using the instructions in a message or by contacting us.

Cookies and similar technologies

The website may use essential technologies required for delivery, security, and reliable operation. Hosting services may retain standard server logs. If optional analytics or advertising technologies are introduced, this policy and any consent controls will be updated as required.

Sharing and international transfers

We may share limited information with service providers that support website hosting, communications, storage, security, and professional advice. They may process information only for the services they provide to us. We may also disclose information when required by law, to protect legal rights, or in connection with a business reorganisation.

Some providers may process information outside your state or country. Where required, we use appropriate contractual and organisational safeguards for such transfers.

Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, our legitimate business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

Your choices and rights

Subject to applicable law, you may request access to or correction of your personal information, ask for deletion, withdraw consent, object to certain uses, or raise a grievance. We may need to verify your identity before completing a request.

This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children through the website.

Updates to this policy

We may update this policy to reflect changes to our services, practices, or legal requirements. The effective date above identifies the latest revision.